What to Do When You Have a Problem on Muzy

Hey, problems happen, even on Muzy. So, what do you do when you’re having trouble? Muzy gives you a few options to get help. If you click on “Account” on the Muzy menu, you’ll see a Help option and a Tutorials option.

If you click on Help, you’ll find answers to frequently asked questions on Muzy.

If you click on Tutorials, well, it will bring you to this blog. You can search for articles about Muzy by category, search term. Check out the right-hand column of the tutorials blog to find ways to search.

But what if you run into a bug or a technical problem while you’re on Muzy? If you look to the left side of the webpage on Muzy, you’ll see a tab that says “Report a Problem.” Click that tab to send a message to Muzy about your problem.

If you have more questions about Muzy, or can’t find the information you’re looking for, you can use the “Contact Us” link at the bottom of each Muzy page to send an email to Muzy HQ. Or, you can comment here, and we’ll try to help. You can also talk with Andrew on Muzy. He has his finger on the pulse of everything going on here at Muzy HQ!